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FAQ’s

What are your services?

We install laminate and timber flooring. We can do either glued or floating installs. We also do feature timber walls and custom made barn door sliders.

Gerry is a joiner by trade so if there are any other projects you have in mind; just ask and we might be able to help. Click here to see some projects.


Should I go with a glued install or a floating install?

If you are getting a laminate flooring then you will need to have a floating install. Laminate flooring is designed to move so cannot, and should not, be glued down.

If you are going with timber flooring then you have the option to float it or glue it. Our recommendation is always to glue as this is the best way to install your floor. Gluing the floor is more expensive as it requires a moisture barrier to be applied a day before and also the cost of the glue. We use only the best products to ensure you get the best install possible.

Floating is the less expensive option as underlay acts as the moisture barrier so if cost is an issue then floating your timber floor will save you money.


How do I book with you?

You can contact us by phone or by email and we can set up a meeting for us to come and do a measure up of an existing property or else we can give you a quote from your plans. Please feel free to give us a call if you have any questions at all.

How far in advance should I book in my job?

As soon as possible! We can book up quickly so as soon as you know a rough date I suggest booking in your install. We do get openings as job dates move around all the time so call us asap if you have a last minute job and we will always do our best to accommodate you.


Do you supply the flooring also?

Yes we can come and give you some samples of timber and laminate products that we recommend in a variety of colours and prices.

We are also happy to install flooring that you have organised yourself.


Are you vaccinated?

Yes, both Gerry and Sarah are double vaccinated. We do believe in free choice and will never discriminate against anyone who has chosen not to be vaccinated.

Please let us know before we show up at your job if you are feeling unwell.


What details do you need from me before you can give me a quote?

  • The size of the job: We can measure your job from plans or we can meet on site and do a measure up person.
  • We need to know whether you would like a floating or a glued install as these are different prices. (Please ask us if you need help with deciding this.)
  • We need your full name, address and email for your official quote.
Flooring, Queenstown

The Team

It’s important that you feel comfortable with the people who are working in your home. Floortago is owned and operated by husband and wife team Gerry and Sarah.

gerry brown floortago

Gerry Brown

When you call Floortago you will be greeted by a thick Scottish accent! Gerry has over 17 years experience in the construction industry. Originally trained in carpentry in Scotland, he has transformed hotels and homes alike all over the UK, Australia and now in beautiful New Zealand. No job is too difficult with his extensive carpentry and shop fitting background. Now specializing in timber flooring, he puts all his skills to use to transform your floor, barn door, stairs or feature wall. 

Queenstown has been his home for the past 9 years and when he’s not working on your project he can he found out fishing with his rescue dogs, Bruce and Mario. 

Snapseed (1)

 

13A87A2C-9AD8-45B0-A6C4-C943FFAB1EA7Sarah Brown

Sarah, originally from Ireland, is the woman behind the camera, updating the social media and sorting the paperwork. When all that is done she is also on site laying flooring with Gerry. Her keen eye from years in the painting industry means she doesn’t miss a thing and helps to ensure your install is absolutely perfect!

When she’s not working she is usually off on an adventure in the mountains, hiking, running or swimming in the coldest water she can find.

Flooring, Queenstown

Floortago

laminate cromwellFlooring installation Queenstown NZ

Here are some of our recent projects, we hope it provides you with some inspiration for ways to transform your space!

home (hom) noun

a gathering place for family to join together in laughter. a place of feeling or belonging.

haro wall mariofloortago kitchen islandfloortago ladder wallfloortago millbrook floorfloortago stairs wallforte pier wallharo samplesMoke Lake floor